You must have an online solution for your business to remain competitive in the market. Technology has seen a lot of innovation over the past few years. Taxis aren’t the only exception. There is a growing competition from less expensive transportation services like Uber-like or car rental companies that can provide similar amenities at a lower cost while offering better customer care than the traditional taxi firms do. being able to change quickly enough will set your company apart from the other taxis considering launching their own version of the service too.
There are numerous types of taxi applications available on market. One type, however, is specifically designed for established companies and guarantees that clients can reserve their rides conveniently along with an expanding customer base aiding drivers to find the most affordable fares quicker than they have ever.
Two separate apps were created by the team responsible for development in order to address the needs of drivers and passengers. This allows for more customized features, which gives you the possibility to get exactly what you want without interruptions.
The Driver Apps must-have features
The taxi industry continues to face increasing competition, one important factor to keep customers loyal is to ensure that drivers have access to and full control of their application. Driver-friendly features will allow new customers and those who are already customers to concentrate on the task with less hassle which will result in improved service for all.
Vehicle Tracking System (GPS).
Drivers prefer mobile apps that are efficient and best for their work. GPS tracking systems can pinpoint the location of the person in question, however when they are shared, it makes it easy for a driver who is who needs to find them at any given moment because they be aware of exactly where their family members are.
Button for Availability
Drivers are now able to use their phones to indicate that they are available to take new requests or collect information. That means that they’ll be alerted immediately whenever there’s a new request, giving them the opportunity to locate a new fare with all relevant information such as where they are.
With this feature, drivers will be able assess their performance against other passengers in terms overall performance as well as get useful statistics and insights regarding their trip. Before deciding whether to improve, they can also view feedback from riders about their previous trips.
Email & SMS Alerts
Cabs will get important messages from passengers via email or SMS alerts. They can also respond to these inquiries with an acceptor decline option with a simple interface which is advantageous for both the parties who are involved in the transaction.
Begin/End the Ride
It’s simple to locate your destination using maps. The map will indicate where pickup and drop-off points can be found, which makes it easier to all parties.
Accept/Decline Cab Requests
When a customer requests transport they’ll know whether or not it’s been accepted within seconds. If the driver doesn’t answer within 15-30 seconds after receiving the notification via the app, then it means there aren’t any cars in the area that could transport them right from the start.
For more information, click driver app